Our Heat Pump Program has you covered!
Customer Assistance
Our specialist is available to answer questions and provide guidance when considering heat pump technology for your home.
Contractor List
Customers have access to a list of participating contractors who understand program requirements.
Quality Assurance
Customers are provided with a quality assurance review on installs to ensure efficient operation.
Incentives
Rebates are available to assist homeowners' transition to clean, efficient technology to cool and heat your home.
Get started today
STEP 1
Contact the Heat Pump Specialist for program information and to learn more about the benefits of heat pump adoption.
STEP 2
Work with a participating contractor to determine if a heat pump is right for you.
OPTIONAL STEP 3
Optionally, your contractor submits a pre-approval project application to Abode to verify equipment rebate eligibility. This step is highly recommended for whole-home heat pump projects.
STEP 4
Your new heating and cooling system is installed.
STEP 5
Your contractor submits a post-install form to Abode with documentation of the completed install. We review the submission for install quality and rebate eligibility.
STEP 6
The rebate is processed and customers enjoy clean, efficient cooling and heating.
SCHEDULE A CONSULTATION OR SUBMIT A QUOTE TODAY
“I’m looking for guidance on a heat pump project.”
Whether you are just starting to explore the technology or require project specific advice, have your questions answered by a Decarbonization Specialist.
- Learn how heat pumps work and explore operating costs & incentives
- Discuss technical details of home characteristics and system performance
- Receive guidance on working with installers
“I already have quotes from heat pump installers.”
- Compare up to 5 quotes
- Receive an evaluation report to help you understand the proposed systems
- If you would like to discuss the report, you’ll be able to schedule time with a Specialist
- Submission of heating fuel usage is highly encouraged
- Quote comparison is intended to compare proposed heat pump systems against each other, not to be used for pre-approval or rebate eligibility
MIDDLEBOROUGH REBATES
REBATE REQUIREMENTS
In order to qualify for a rebate, an outdoor condenser unit must be installed on a stand providing at least 12" of ground clearance to the base of the condenser unit (unless the unit is adequately shielded against snowfall from the top and sides).
In order to be eligible for a rebate through MGED, the project must adhere to Abode’s review process.
There are five main requirements to be aware of:
HOME ENERGY ASSESSMENT
A no-cost home energy assessment must be completed within the last three years. Schedule a home energy assessment with an auditor.
FIND A PARTICIPATING CONTRACTOR
Please note, you are required to work with an installer on this list. Use the Participating Contractor List to find an installer in your area.
PRE-APPROVAL FORM (REQUIRED FOR MGED LOAN RECIPIENTS)
The Pre-Approval form is only required for MGED Loan recipients and must be completed by the contractor prior to installation. The Pre-Approval form is optional for those not receiving an MGED Loan. Once you have decided on a contractor and heat pump proposal to move forward with, if you would like to confirm eligibility for rebates prior to install, your installer can submit the Pre-Approval Form. This form includes equipment information for the proposed heat pump system(s). Abode will verify whether the equipment meets the efficiency requirements to qualify for the MLP's rebate.
INSTALL QA FORM
The Install QA Form must be completed after install by the contractor. In addition to requiring information on the home and the installed system(s), the form also requires a paid invoice and photos of the installed equipment.
REBATE APPLICATION
Please note, that MGED Loan customers must follow the rebate application process here: MGED Low-to-No Interest Energy Efficiency Loan Program | Middleborough Gas & Electric, MA
Similarly, commercial customers must follow the rebate application process here: Commercial Heat Pump Rebate Program | Middleborough Gas & Electric, MA
For customers not using the MGED Loan, the online rebate application must be completed by the homeowner or contractor following install.The form will ask for utility account information and will also require a paid invoice and the installed system’s AHRI certificate(s), all of which can be obtained from the contractor.
Available Rebates
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The HVAC industry is transitioning away from R410A refrigerants and to A2L refrigerants, like R-454B and R-32, to comply with the U.S. Environmental Protection Agency (EPA) regulations. Hover for details.
Beginning January 1, 2026, the EPA ruling prohibits the installation of new HVAC systems with a Global Warming Potential (GWP) >700. The Mass Save Heat Pump Qualified Product List will be removing any R410 refrigerants to align with the new standard. Similarly, all systems selected using the NEEP ccASHP Qualified Product List must be selected using the “All A2L” or other A2L refrigerant selection (e.g., R-454B, R-32) to align with EPA's new transition rule. Models with R410A refrigerant will no longer be eligible for rebates when installed on or after January 1, 2026. Invoices for installations using R410A refrigerants will need to list an install date of December 31, 2025 or before to qualify for a rebate.
| REBATE INFORMATION | |
| Loan | MGED Low-to-No Interest Loan for energy-saving improvements, up to $20,000. |
| Weatherization | 50% of air sealing, up to $500 and 50% insulation, up to $1,000. |
| Cold Climate, Air Source Heat Pump: | |
| Whole & Partial Home | $500/ton up to $2,000 |
| Must be on NEEP ccASHP List or Mass Save Heat Pump Qualified Product List (HPQPL) | |
| Replacement Bonus – Complete removal of existing fossil fuel system (oil, propane, natural gas, baseboard, etc.) and replacing with electric heat pump as sole heating source | $500, combined maximum $2,500 |
| LOW & MODERATE INCOME ADDERS* | |
| Low Income rebates are available to customers who are actively on MGED’s Low Income Rate. View the qualifications or apply. | |
| Cold Climate, Air Source Heat Pump: | |
| Whole & Partial Home | $750 per ton, up to $3,000 |
| Must be on NEEP ccASHP List or Mass Save Heat Pump Qualified Product List (HPQPL) | |
| Replacement Bonus – Complete removal of existing fossil fuel system (oil, propane, natural gas, baseboard, etc.) and replacing with electric heat pump as sole heating source | $750, combined maximum $3,750 |
RULES & REQUIREMENTS
- Energy audit required within the last 3 years.
- Residential customers are limited to one rebate per calendar year. If completing a project over multiple years, the rebate cap still applies.
- If completing a project over multiple years, there is still a maximum of $2,000 per household. Cannot exceed $2,000 total.
- Heat pumps installed as part of a new construction or new addition project do not qualify for a rebate. Heat pumps must be installed to offset or replace an existing less-efficient heating system in order to qualify for a rebate.
PARTICIPATING CONTRACTOR LIST
Use the Participating Contractor List to find qualified installers in your area.
POST-INSTALLATION SURVEY
This short customer survey helps us better understand your experience accessing utility rebates and working with your heat pump installer.