contractor management & support

we provide technical assistance in all phases of the project

contractors in managed heat pump installer networks

We support the clean energy workforce by providing technical guidance, training, and quality assurance to contractors across New England, including 2,700+ contractors in managed heat pump installer networks.

At Abode Energy Management, we help contractors succeed in the work needed to make homes efficient, comfortable and healthy with a data-driven, transparent, and respectful approach that strengthens both performance and partnership.

  • Our team provides real-time technical guidance and rapid customer issue resolution, ensuring contractors have the answers they need when they need them.
  • We work collaboratively to refine processes that improve accountability, increase savings, and elevate customer satisfaction.
  • Through clear and consistent communication, we keep contractor networks fully informed of program updates so they can confidently adjust their business models.
  • We also develop forward-looking initiatives designed to meet emerging challenges and future goals.
  • Above all, we equip contractors with the tools, knowledge, and support necessary to drive meaningful impact and help customers take effective, confident action toward a cleaner, more efficient energy future

Our department heads unanimously prefer working with Abode than any other vendor

“Abode has been a great company to work with over the last 6.5+ years. Abode’s senior leadership has first-hand knowledge of the daily inner workings of the Home Performance Contractor (HPC) model within the Mass Save program. Our department heads unanimously prefer working with Abode than any other vendor dealt with in the past. Accounting, operations management, field management, marketing, etc; all prefer Abode. Although Abode asks the most of us compared to previous Lead Vendors, they work with us when we have problems, small and large, to come to an acceptable outcome. Abode wants to support the HPCs, and that support is felt on a daily basis. Phone calls are answered immediately when we call. Emails are responded to expeditiously. Our points of contact at Abode have a real understanding of our issues; the competence of Abode’s team is obvious daily. Additionally, I can say that the relationship between our two companies is one of respect, not adversarial, allowing us to talk through situations and arrive at logical solutions rationally.”

– Romain Strecker
Principal, Neeeco

They take a well-measured approach to the best practices for efficiency upgrades

“I have worked in the Mass Save program for over four years as a crew chief and an auditor and I welcome Abode’s approach to oversight. Their QA inspectors are frequently on site to provide guidance and ensure homeowners have a great experience with the program. They take a well-measured approach to the best practices for efficiency upgrades and are always willing to come up with creative solutions to challenges presented in homes.”

– Sam Revise
Crew Chief and an Auditor, Mass Save Program

Inspectors work with the crew to find a solution that is practical

“If there is an issue on a job the inspectors do a great job identifying the issue, discussing the issue with the crew, and working with the crew to find a solution that is practical. This also helps avoid callbacks, improves customer satisfaction, install quality, and helps crews identify similar situations on future jobs.”

– Tim
Crew Chief, Revise Energy

Abode helps customers navigate rebates, project planning, and installer selection

“For homeowners served by municipal light plants (MLPs) in Massachusetts, making the switch to energy-efficient air source heat pumps just got easier—thanks in part to the Abode Energy Management Heat Pump Installer Network. Abode Energy works with participating MLPs to help customers navigate rebates, project planning, and installer selection.”

– Denommee Plumbing
HVAC & Electric, an Abode-approved heat pump installer

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